Licensed & Insured

A2 Water Damage is a licensed and insured water damage restoration company serving Ann Arbor and Washtenaw County, available 24/7 for emergencies. We believe the company you let into your home during an emergency should be able to show its credentials plainly — so here they are.

We carry the licensing and liability insurance appropriate for water damage restoration work in Michigan, so your home and our crews are protected on every job.

License: TODO: license number
Liability insurance: TODO: insurance carrier / coverage wording
Serving: Ann Arbor & Washtenaw County, MI

We're glad to provide current proof of license and insurance on request before work begins.

Training & standards

Proper water damage restoration follows recognized industry practices for extraction, structural drying, and mold remediation — including moisture measurement and monitoring rather than guesswork.

Industry certification (e.g., IICRC): TODO: confirm certifications — include only if true
Years serving the Ann Arbor area: TODO: years in business

How we stand behind our work

We don't consider a job done until the structure is properly dried and the space is clean. You'll receive our specific guarantee and warranty terms in writing with your estimate, so expectations are clear before we start — no vague promises.

Workmanship guarantee terms: TODO: specific guarantee terms
Warranty details: TODO: warranty terms, if offered
Moisture verified to normal levels before we call the drying complete
Clear, itemized documentation of the work performed

Insurance-friendly by default

We work directly with insurance companies and document every job thoroughly — photos, daily moisture logs, and an itemized scope of work — to support your claim. See our insurance and claims guide for how the process typically works.

Real local accountability

We're a local Ann Arbor-area crew, not a national call center. That means real people who answer the phone, show up, and can be held accountable for the work — across all of Washtenaw County. Read what customers say on our reviews page.

Credentials — Common Questions

Are you licensed and insured?

Yes. A2 Water Damage is a licensed and insured water damage restoration company serving Ann Arbor and Washtenaw County. Our licensing and insurance details are listed on this page, and we're happy to provide proof of coverage on request before any work begins.

Do you guarantee your work?

We stand behind the work we do and won't consider a job finished until the affected areas are properly dried and cleaned. Specific guarantee and warranty terms are provided in writing with your estimate, so you know exactly what's covered before work starts.

Are you available 24/7?

Yes. Water damage doesn't wait for business hours, so we answer our emergency line 24 hours a day, 7 days a week and dispatch a local crew fast across Washtenaw County. Call [PHONE] any time.

Our Credentials, Guarantees & Warranties